Return Policy

 

At Tshirtsky.com we strive to offer 100% satisfaction to all our valued customers. We offer a refund or exchange/costume alternation for defective items, missing items, or items significantly different from our description. 

1.Defective/ Missing items/ items significantly different from our store description.

Customer should contact us within 7 days of delivery of items and email us photos to support claims for replacement or refund. For T-shirts/hoodies that are made to the wrong size, Tshirtsky.com will ship you the right one for free – if it is determined that we made the error.

If you are not 100% satisfied with the items for any other reason, you may request a refund. Please note that only the list price for returned items will be refunded. Shipping costs are non-refundable.

The customer is responsible for returning items in their original condition within 2 weeks of delivery. Returns must be made through registered mail at the customer’s expense. Please provide an online delivery tracking number.

★About Wrong Size

Please check up the size chart when you place the order. we can't accept customer return the item if the chosen a wrong size(because it cost us much money for the postage). thank you for your understanding and support.

2.Order Cancellations/Changing

Please check your order carefully before submitting. In the event that a mistake has been made on order that has already been processed, please email us within 48 hours after submitting, the order Cancellations or changes to the order will not be accepted after this time.

3. Incorrect Delivery Address

Tshirtsky.com ships all orders to the address provided by the customer. Customers are responsible for submitting all required address information. In the event that shipping information was incorrect or incomplete during the checkout process, Tshirtsky.com will not be responsible for any additional charges to reship or retrieve a package.

 

If you have any other questions please contact us by info@tshirtsky.com. Thanks.